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General Terms and Conditions (GTC)

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General Terms and Conditions (GTC)

City BaseCamp Berlin

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Overnight Parking Area for Motorhomes

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§ 1 Scope of Application and Conclusion of Contract

  1. These General Terms and Conditions (GTC) apply to all contracts regarding the temporary provision of parking spaces at the City BaseCamp Berlin motorhome parking area (hereinafter referred to as the "Operator").

  2. The parking area is not a campsite, but strictly an overnight parking facility.

  3. Bookings are accepted exclusively online. The contract is concluded upon completion of the booking process and receipt of full payment.

  4. By making a booking, the guest acknowledges and agrees to be bound by these GTC as well as the supplementary House Rules. ​

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§ 2 Intended Use and Duration of Stay

  1. The parking area is intended exclusively for short-term overnight stays within one's own vehicle.

  2. Permanent residential use, long-term parking, or establishing a primary residence at the site is not permitted.

  3. The maximum duration of stay is limited to 7 nights per vehicle.

  4. This facility is intended for visitors to Berlin, short-stay vacationers, and travelers passing through. ​

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§ 3 Permitted Vehicles and Parking Space Assignment

  1. Only the following vehicles—provided they are road-legal and insured—are permitted:

    • Motorhomes

    • Camper vans

    • Converted buses

    • Caravans are not permitted!

  2. There is no entitlement to a specific parking space.

  3. The Operator reserves the right to assign an available parking space to the guest. Vehicles may be parked only within the designated areas.

  4. Repairs, maintenance work, or vehicle washing are not permitted.

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§ 4 Not a Campsite – Prohibition of Camping Behavior

The parking pitch is expressly not a campsite.

The following are specifically not permitted:

  • driving onto the site with caravans

  • pitching tents or sleeping outside the vehicle

  • awnings, gazebos, or other temporary structures

  • placing camping furniture outside the vehicle

  • barbecuing, open fires, or fireworks

  • recreational, sporting, or event-related activities

  • commercial activities

Violations may result in immediate expulsion from the site.

 

§ 5 Booking, Payment, and Cancellation

1. Payment

  • Full payment is required at the time of online booking.

  • Reservations cannot be made without payment.

2. Cancellation

  • Cancellations are free of charge up to 3 days prior to arrival (subject to a 7% processing fee).

    • Cancellations must be performed by the customer personally within the direst GmbH booking system (via the personal customer login).

  • Less than 3 days prior to arrival / No-show: No refund.

3. Late Arrival

  • In the event of a late arrival, the parking pitch will be held for the entire duration of the booking.

  • No refunds will be issued for late arrivals or early departures.

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§ 6 Arrival and Departure / Quiet Hours

  1. Departure: 07:00 – 11:00

    • If this time is exceeded, an additional night will be charged automatically.

  2. Arrival:

    • Standard: 12:00 – 18:00

    • Late Arrival: 18:00 – 22:00

  3. Quiet Hours:

    • Daily from 22:00 – 07:00

    • No vehicle movement is permitted during this time.

  4. Access to the site is controlled via an automated barrier and gate system.

    • Between the hours of 22:00 and 07:00, it is not possible to open the gate or barrier from the outside using a barcode.

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§ 6a Access, Access System, and Security

  1. Access to the parking site premises is permitted exclusively to authorized guests.

  2. Authorized persons include all individuals who have been registered as accompanying travelers as part of a valid booking and who belong to the booked vehicle.

  3. Upon completion of the booking, the guest receives a barcode that remains valid for the duration of the booked stay.

  4. The barcode entitles all registered persons associated with the booking to:

    • use the vehicle entrance via the gate and barrier;

    • use the pedestrian door;

    • use booked services (e.g., electricity, showers), provided that sufficient credit is available.

  5. The barcode is linked specifically to the vehicle and booking; it may be used exclusively by the persons associated with that booking.

  6. Passing on the barcode to, or allowing its use by, external persons not associated with the booking is strictly prohibited.

  7. Guests are obliged to ensure that no unauthorized persons gain access to the premises. In particular, it is forbidden to allow external persons to enter the premises alongside you when opening the gate, barrier, or pedestrian door.

  8. The pedestrian door must be closed immediately after each passage.

  9. These access regulations are intended to ensure the safety of all guests and to protect the parking site premises.

  10. In the event of violations of these regulations, the operator is entitled to take appropriate measures, up to and including immediate expulsion from the premises. In such cases, there is no entitlement to a refund.

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§ 7 Conduct, Quiet, and Consideration

  1. Guests must conduct themselves with consideration for others and avoid making noise.

  2. Parents are liable for their children and are required to supervise them.

  3. Pets are permitted but must:

    • be kept on a leash at all times

    • be walked outside the premises

    • Any soiling of the grounds must be cleaned up immediately.

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§ 8 Waste, Greywater, and Toilet Disposal

  1. Waste must be sorted and disposed of exclusively in the designated containers.

  2. Only waste generated during the current stay may be disposed of on the premises.

  3. Greywater and blackwater may be disposed of only at the designated disposal stations.

  4. The emptying of toilet cassettes is permitted exclusively in the area designated for this purpose. Only cassette toilets that have been operated either without additives or with biological/microbiological additives may be emptied at the disposal column. The disposal of cassette toilets containing chemical (blue) toilet additives via the disposal column is prohibited!

  5. Violations may result in claims for damages and/or expulsion from the premises.

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§ 9 Right of Domicile and Expulsion

  1. The operator exercises the right of domicile (authority over the premises). I

  2. n the event of violations of these Terms and Conditions or the House Rules, the operator is entitled to:

    • issue instructions

    • terminate the stay

    • issue an immediate order to leave the premises

  3. In such cases, there is no entitlement to a refund.

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§ 10 Liability​

  1. Use of the parking space is at one's own risk.

  2. The operator shall be liable without limitation in cases of intent, gross negligence, or injury to life, body, or health.

  3. In cases of simple negligence, the operator shall be liable only for the breach of material contractual obligations and limited to foreseeable damages.

  4. No liability is assumed for theft, damage, or force majeure (e.g., adverse weather conditions), insofar as legally permissible.

  5. The guest shall be liable for all damages caused by themselves, their fellow travelers, or their animals.

 

§ 11 Data Protection

The processing of personal data is carried out in accordance with statutory regulations.

The separately published Privacy Policy applies.

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§ 12 Final Provisions

  1. German law shall apply.

  2. Should any provision of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected.

  3. The place of jurisdiction shall be Berlin, insofar as legally permissible.

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Privacy Policy

1. Responsible Party:

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Responsible for data processing on this website is:

 

Raum & Fläche Andreas Herzberg

Straße 56 Nr. 9

13089 Berlin

 

Proprietor: Andreas Herzberg

Email: info@city-basecamp.de

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2. Collection and Storage of Personal Data when Visiting the Website

When accessing this website, information is automatically collected by the hosting provider, Wix. These so-called server log files include, in particular:

  • IP ​​address

  • Date and time of access

  • Name and URL of the accessed file

  • Website from which access is initiated

  • Browser used and, where applicable, operating system 

This data is processed to ensure the smooth operation of the website and to improve our services.

Legal basis: Art. 6 Para. 1 lit. f GDPR

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3. Hosting

This website is operated by the provider Wix.com Ltd. Data processing takes place on Wix servers. This may involve the transfer of personal data to third countries (e.g., Israel or the USA). Data transfer is carried out on the basis of the EU-U.S. Data Privacy Framework or Standard Contractual Clauses.

 

4. Cookies

This website uses cookies. These are small text files that are stored on your device.

In particular, technically necessary cookies are used, which are required for the operation of the website.

The processing of analytics or marketing cookies takes place exclusively with your explicit consent via the cookie banner.

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5. Booking via the direst GmbH booking system

Bookings are processed via the external system of direst GmbH.

When you make a booking, you will be redirected to the website of direst GmbH. There, personal data—such as name, address, contact details, and booking information—is collected and processed.

direst GmbH processes personal data independently as a data controller within the meaning of the GDPR. We transmit to direst GmbH only the data required to complete the booking; conversely, we receive from direst GmbH the information necessary for contract fulfillment. The processing of this data is based on Art. 6 Para. 1 lit. b of the GDPR (fulfillment of a contract or implementation of pre-contractual measures) and serves the purpose of making reservations as well as providing access credentials (barcodes for the barrier and sanitary facilities).

We receive from direst GmbH the data required to process the booking and manage the stay.

In addition, the privacy policy of direst GmbH applies.

Further information regarding data processing by direst GmbH can be found in direst GmbH’s privacy policy at:
https://direst.de/datenschutz/

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6. Payment Processing

Payment processing is handled by the payment service provider Stripe.

During the booking process, the data required for payment processing is transmitted to Stripe. This may include, in particular, your name, email address, booking details, and payment information.

The processing of payment data is carried out directly by Stripe. We ourselves do not receive sensitive payment data—such as full credit card or bank account details—but merely information regarding the payment status (e.g., successful or failed) as well as billing-related data.

Stripe is certified under the EU-U.S. Data Privacy Framework. Alternatively, data transfer is based on Standard Contractual Clauses pursuant to Art. 46 of the GDPR. Processing is carried out on the basis of Art. 6 para. 1 lit. b of the GDPR.

Further information regarding data processing by Stripe can be found in Stripe’s Privacy Policy.
https://stripe.com/de/legal/data-privacy-framework

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7. Making Contact

If you contact us via email, the data you submit (e.g., name, email address, content of the inquiry) will be stored in order to process your request.

The processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR or Art. 6 Para. 1 lit. f GDPR.

The data will be deleted as soon as it is no longer required for processing.

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8. Linking to Google Maps

On our website, you will find a link to the Google Maps service.

Data is transferred to the provider only when you actively click on the link. In this case, your browser loads the map directly from Google's servers. When using Google Maps features, information is transmitted to Google's servers and stored there.

Google's privacy policy applies: https://policies.google.com/privacy?hl=en.

 

9. Sharing of Data

Your personal data will be transmitted to third parties only insofar as this is necessary for the fulfillment of the contract or if a legal obligation exists.

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10. Retention period

Personal data is stored only for as long as is necessary to fulfill the respective purposes or as required by statutory retention periods.

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11. Rights of Data Subjects

You have the right:

  • to obtain information regarding your stored data

  • to request the rectification of inaccurate data

  • to request the erasure of your data

  • to request the restriction of processing

  • to object to the processing

  • to data portability (Art. 20 GDPR)

  • to withdraw granted consents with effect for the future (Art. 7 Para. 3 GDPR)

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12. Right to lodge a complaint with the supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority.

The competent authority includes, among others:

The Berlin Commissioner for Data Protection and Freedom of Information

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13. SSL or TLS Encryption

For security reasons, this website uses SSL or TLS encryption. You can recognize this by the fact that the browser's address bar begins with "https://".

 

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